1 reviews | Active since Jan 2012
Strange Business conduct
<p>I app**** for service online from telkom in May 2016. The call centre agent contacted to finalize the promotional deal on Tuesday the 17th May 2016. I gave authorization to telkom to debit my account on the 30th of every month. To my suprise on the 21st Telkom started debiting my account before I could even get my promotional product. Todate I haven't received my promotional product. Isn't this ********** business conduct? I tried to call a number given to me by Festival mall telkom branch but the number rings few times and gets dropped without answering. Which Telkom number should one call for customer quiries? Not 10213 please, </p>
Hi moaginyane
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. May we please request the ID for the registered line owner and a preferred contact when possible. Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Hi moaginyane
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. May we please request the ID for the registered line owner and a preferred contact when possible. Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field.
Interaction ***
Regards
Keagan
Telkom Social Media Team