Stop the Telcom Monopoly!

Worst experience of my life. First of all this is one of the few telecom companies in the world where you can't get a naked adsl line so I am forced to get an analog line just so they can make an extra few bucks. But onslce I made peace with that I put in an order for my analog line amd dsl conversion, which they got wrong (Sales person responsible is Adam) and sent a subcontractor to only come and do the analog. I call to fix this whilst the contractor is still available and they say sorry our system is offline. After speaking to 5 sales people and finally getting a hold of a Sales Manager (Miriam) who was calm amd friendly and I am sure wanted to help me, but couldn't cause she has a life and her shift ends at 4. So now I have to take another day of work because Telkom is ***********, unreliable, completely disorganised and to be quite honest the only reason they get away with it is because their a monopoly. Their entire company should be split so that competitive service and prices can prevail, that is in the benefit of all South Africans.