RA
Raziah A

1 reviews | Active since Aug 2010

06 Sept 2017, 17:21

stop *****ing my data

I've had previous WiFi accounts with telkom never in my life did I hear that my anytime data depleated due to me not rebooting my router at midnight. I migrated to the 20G special and today is the 06/09/2016 and all i have left is a gig and some mg of my anytime. I called the call center and she said it was because I didnt reboot for night surfer. Why the hell was that not mentioned to me at inception? Telkom I need my WiFi for my studies this is a major inconvenience and there is still 4 weeks left. Telkom you guys have ****** me and many other citizens like me. Shame on you!

0
Replies (2)
Telkom
Telkom's reply11 Sept 2017, 12:21
Official

Good Day raziah786,

Thank you for your post.

We do understand your frustration and we highly apologize for the inconvenience that has been caused, the midnight suffer will not work when roaming on MTN as it only requires you to be in an area where there is Telkom Mobile coverage.

Regards,
Portia
Telkom Social Media Team.

Best regards,

RA
Raziah A's update11 Sept 2017, 15:55
Reviewer Update
You not making sense ? where does mtn fit in when I have a Huawei router???