1 reviews | Active since Jun 2016
Stop sending me sms's stating I have not paid my account
<p>Dear Customer, we have noticed that your Telkom Mobile account is overdue, which is due to non-payment or a payment being declined by your bank. Kindly make a payment within 48 hours to prevent the interruption of your service. Please call our call centre on 081 180 and quote reference ********** 74 with payment details. Why are you sending me these sms's when you deduct my payment via debit order from my account. I cannot put up with this incompetance. i run a business and cannot afford to have a bad credit scoring. This needs to stop immediately.</p>
Thank you for your post.
As per our telephonic conversation, please be advised that your query will be sent to our Collections team to further assist.
Your reference number is ***1.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query will be sent to our Collections team to further assist.
Your reference number is ***1.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thanks for the prompt response and feedabck. Greatly appreciated
Thanks for the prompt response and feedabck. Greatly appreciated
