STOP BILLING ME I CANCELLED MONTHS AGO

Dear Telkom...I tried to call but as usual had to wait ages and no-one answered... I cancelled my service many weeks ago, yet I keep receiving bills - why?! The ref number I got was ***A. If this situation affects my credit record I will hold Telkom responsible. Stop sending me bills and confirm in writing a) what was owed when I cancelled (not after I cancelled!) and b) that my contract is in fact cancelled and after I settle the original outstanding balance that I do now owe you anything. :( This is exactly WHY I left Telkom - worst (read: no) service! I thought at least the cancellation would go smoothly, but, clearly this is another division of Telkom that does not function properly. I will continue to advocate to everyone I know to drop Telkom in favour of some other much more efficient service providers. My number is below, please, if it is not too much effort, try calling more than once, unlike in the past, where my cases were given up on the moment my phone wasn't answered the first time. Just another number, we are...