Stonewalled Stonewalled Stonewalled

<p>TWO YEARS and I cannot get a proper response from a Manager (or anyone) regarding a CANCELLATION. Have called and called the call centre. Have sent dozens of emails to escalation centre.</p> <p>Have yet to receive a reply other than "an automated" response.</p> <p>Today I've called 10210 x3 times to escalate this as according to the TELkOM Code Of Practice the next step is to get number for and call the CEO.</p> <p>1. Ended up at Sales with the ridiculous menu options (none for "other") Asked to be transfered... on hold for 10 + minutes. DOES NOT HAVE THE NUMBER</p> <p>2. Called again, was "CUT-OFF".</p> <p>3. Called a third time. Was given a number for Head office but when I call it..."the number you have called has changed"... WRONG NUMBER</p> <p>I CANNOT GET AN ANSWER NO MATTER WHAT I DO, CALL / EMAIL / VISIT BRANCH </p>