NB
Nerina B

1 reviews | Active since Oct 2009

29 Jul 2015, 15:01

****** TLEPHONE CABLES

On the 14th of June 2015 I realised that our Telkom landline is not working. With further investigation we found out that the Telkom cables have been ******. Two weeks after it was ****** Telkom first reported the theft at the SAPS.<br> <br> The fault number I received on the 14th was 9CVZ140615. On the 24th of June I received another update.<br> <br> On 24/07/2015 I received another message from Telkom : Telkom has concluded its investigations. The cable in your area will be replaced and the restoration of your service is targeted for 2015/07/24.<br> <br> We drove to the Telkom poles to see if it was true. Nothing has been done yet. <br> <br> Why are we paying for a service just to get no service.

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Replies (1)
Telkom
Telkom's reply29 Jul 2015, 15:14
Official
Hello Jacobsdal,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa
Telkom Social Media Team

Best regards,