****** TELEPHONE LINES NOT BEING REPLACED - TELKOM

The cable for our telephone lines in our block (Ivory, Gem, Indigo Streets & 19th Avenue) was apparently ****** at the end of October 2015. Once the technician informed us of this, no further feedback was given to us until this past Sunday 8 November 2015, when the technicians came to test the line as we were told they had replaced the cables. <br> <br> However the lines only worked for that day, as on Sunday night the lines stopped working. After reporting this to Telkom, initially no feedback was given. After finally getting through to a consultant today, we were informed that the cables were ****** again and Telkom will not be replacing it. <br> <br> This is totally unacceptable, why should paying residents have to suffer for the faults of others? Surely Telkom can take some kind of measure to prevent this? We have never encountered an issue like this before. <br> Firstly Telkom does not inform all the residents of the problem and now they refuse to fix the problem.<br> Once again Telkom fails the public. Absolutely terrible service!!!<br>