****** phone line reported on 17 April - not fixed

We reported that our Telkom phone line was ****** on 17 April 2015, take note, this is a phone line hanging between poles, not the underground cables. The reference number given to us back then was 251CWK170415. Since then we have contacted their 10210 number on weekly basis and have spoken to numerous agents and managers, but all we are told that this has been referred to the contracting company who will be sending out a technician. IT'S BEEN 2 ****** MONTHS, and they still haven't been able to hang an effing line. I get bills from Telkom every month, but no service. Our ADSL is out of service along with the phone line, we cant do business at all.<br> Last week Wednesday I spoke to manager Bradley [Email Removed] & his assistant Donald [Email Removed] who promised that this has now been escalated to the manager of the responsible technician of the contracted company and that things will happen now. It's a week later, still jack ****. <br> <br> Either Telkom is using *********** contractors or they just love *****ing their customers over.<br> <br> Lets see if I can get a response from them.<br> By tomorrow I'll have to resort to mailing mayor Patricia De Lille to see if she can help.