****** Money

Telkom's account department is beyond useless.

I recently took out two contracts with Telkom. One for a cellular device and one for internet. I have been trying to get the accounts department (for over 2 months) to please increase my debit order to accommodate both contracts. Nothing has been done.

As a result, I've had to pay them via their app using my credit card. Of course they did not log my online payment and, surprise surprise, I was double debited this month, first on the designated debit order date and then again, later into the month! They have made no effort to answer my online account queries and their lack of response can only mean they've ****** my money.