****** Internet!

<p>There is a serious problem with my internet contract that I have Telkom.<br />To date I have spent hours trying to have this resolved and after a lot of bad service, finally I was given a breakdown of the daily usage with the times bandwith was used. (please see document sent to me).<br />– after reviewing this document it is obvious to me that my internet is being ****** by someone within range of my router. There are blatant 12 – 24 hour sessions used (almost to the minute) where huge amounts of data are being ****** – I have not been online at those times and certainly not at the times shown on your report.<br />As you can imagine, I am furious about this and would like to know what can be done about it, other than changing the password daily as I expect to find out exactly what has been going on.<br />I have been paying for a service that I cannot use….<br />I will not rest until this situation is resolved.</p> <p> </p> <p>Instructions were sent to change my password. However, I can not change it as it says "Out of Bundle" when I attempt to. I need this sorted out today please, as my internet refreshes tomorrow, and will once again get ******. PLEASE URGENTLY SORT THIS OUT. Communication has been so back and forwards, and nothing has been rectified. This is incredibly frustrating! </p>