****** Cables - Three weeks with no service

On the 10th of June we opened shop to find that we have no landline (business number) nor did we have Internet access.<br> <br> Upon consulting with Telkom, they informed us that 80 meters of their cabling was ****** in the Umkomaas area and that they were busy working on the problem. After 5 days, we were told that they will not be replacing the cables but will provide us with a suitable mobile type connection. It's been three weeks and we are still down. The amount of loss of business as a result of them not being able to redirect our calls to mobile is shocking. How unprofessional can a business be? You're the only company we have in the country and this is how businesses are treated? We want action, we don't want more run around phone calls, and people acting like they have no idea what's going on.<br> <br> We want what we have paid for Telkom, it's called service.