JG
Joshua G

1 reviews | Active since Aug 2015

21 Aug 2015, 18:05

****** Cables

I reported a fault to Telkom almost 3 weeks ago and a technician came past 2 days after the fault was reported. He indicated to me that cables had been ******.<br> <br> Now I am sitting, almost 3 weeks later with a series of promises that the fault has been excalated and that a technician has been assigned but still nothing has been done. <br> <br> This is unacceptable and they can never tell me when the problem will be sorted out.<br> <br> Extremely dissatisfied with this service especially since I have now been a client of Telkom for over a year and have been very happy prior to this.<br> <br> If this is an indication of the service then I will not be a client for much longer!<br> <br> Below I have stated the fault reference number

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Replies (1)
Telkom
Telkom's reply24 Aug 2015, 09:34
Official
Hello Josh87,

Thank you for your post.

Kindly be advised that we are currently liaising with our Technicians Team for further assistance and we will revert back to you with feedback.

Your Social Media reference number is SM137631.

We sincerely apologise for the inconvenience caused.

Regards
Tebogo
Telkom Social Media Team
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Best regards,