NS
Nishi S

1 reviews | Active since May 2013

28 Dec 2015, 15:11

****** CABLES

The cables have been ****** in my area yet again! I was told via sms that the problem will be resolved by the 23rd December. My line has still not been repaired. Today I received a message stating they will try to fix the line by the 8th January!!!!! This is totally unacceptable. There is constantly a problem in my area with cable theft. We have service for 2 weeks and then no service for a month and then the same is repeated ie. service again for 2 to 3 weeks and then again cables ******. There needs to be a permanent fix to this problem! I cannot afford to be without service as I have a child studying overseas that I need to be in contact with daily. Nobody at Telkom understands this!!!!

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Replies (1)
Telkom
Telkom's reply28 Dec 2015, 16:32
Official
Hello nsarubdeo,

Thank you for making contact with us.

Please be assured that we have sent your query to the Fixed Line Team for further assistance, they will be in contact with you.

Your reference number: SM181860

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,