FE
Fransisco E

1 reviews | Active since Jul 2015

21 Dec 2017, 13:18

****** Cable

The Telkom cable from the pillar to the pole has been ******, which means that everyone on that pillar is without telephone/adsl lines. Reported this on Sunday, 17 December 2017. ***. Phoned to find out today why is it taking so long. I was told perhaps it will take a month, maybe two months as they have to order the material. This is ridiculous. I pay for a service and adsl line but now I have to spend more money on buying data. Can someone please assist in getting this issue resolved quicker?

0
Replies (2)
FE
Fransisco E's update21 Dec 2017, 13:21
Reviewer Update
Further to this, it is the holidays and no streaming due to no internet !!!!
Telkom
Telkom's reply05 Jan 2018, 11:29
Official

Good day franesterhuizen,

Thank you for making contact with us.

The fault is now with the dispatch centre and has been escalated, requesting that a technician urgently attend to the fault.

No ETR is available as yet.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,