****** Airtime

I bought airtime worth R139 with the intention of buying data. When i didnt receive my airtime i was told some ********** number which i actually saw on my profile received my airtime. After speaking to 7 different call centre agents each with their different stories i still have not received my airtime. This is disgusting especially coming from such a huge organisation. Now i dont have data no money no joy. They got a ********* that they are investigating but they are making us bear that cost. I mean all i want is my money that it now seems they have ******