Stock availability frustration

<p>3 and a half weeks ago we upgraded my contract to an Cat S40 cellphone. At first they said 1 - 7 days. Later on 3 - 4 weeks. Called today to find out if stocks there want to pick it up on sunday when I come and upgrade another line of ours. We are really struggling with telkom service. We have 6 contracts with them every month our account is paid but when u want service theres none. Why dont the be like vodacom etc, within 48 hrs uhave ur device if no stock available. Everytime I upgrade I struggle to get stock that I want or struggle with upgrading????? Its in your catalogue guys. And yes phoned many times to hear if theres stock, but the reply is, when u take out upgrade or new contract the device will be ordered. They dont even keep lots of their catalogue lines in stock in their shops. Its really frustrating for me as an Telkom cellphone user</p>