Stinking service!!

Initially app**** to have our telephone line moved sometime in August. App**** online as there was a promotion for a free cordlesss phone. Followed up after a few days with the call centre and they advise they never received the application. They then proceed to log the request for us, informing me that we won't qualify for the free cordless phone. Followed up again after a few days and again was told there is no record of the request. Again I have them log the request. Once again, no feedback from Telkom, so we get in the car and drive to the telkom store where a lady tells us there is no record of our request even with the reference number provided. This took place around the 15th of September. She then logs it on our behalf again. Finally some action happens and a technician arrives at the house. After his inspection advises us that he can't find the cable leading to the telkom box and leaves. We then climb into the roof and trace the cable and return to the store as calling the call centre is useless. Once again a call is logged and a few days later another technician arrives and advises us after his inspection that there is a break in the cable on our side and that we will have to pay to have another cable laid. The following week more technicians arrive only to tell us that the cable break is on the street side and that telkom would have to fix it. A week goes by with no feedback and again we visit the store. We are told that since a month has now gone by with no access to service, they will log a dispute on our behalf for the line rental for the month to be reversed. A provisional date for service was given as the 11th of September. Well, today is the 12th and no sign of Telkom . A total of six different technicians have been to the house and we still have no landine or adsl line. I am an online student and now have to buy prepaid data to attend my online classes and have spent close to R1000 in prepaid data, where if I had the adsl line working, it would only have been R100 for a month. Telkom will obviously not refund this. I am tired of this terrible service!! I wish Telkom would wake up and get moving! !