Still without Telephone lines and adsl

My lines have only worked for one week of this month, for the rest it has been down and we are told that it is a bulk issue and due to cable theft.

I then receive my invoice this month, which I am not going to pay till the service is up and running. Providers are quick to remind consumers no pay = no service, well no service = no pay.

This has resulted in huge expense on my cellphone as I have had no alternative.

Utterly unacceptable.

Please advise soonest.

Account number: ********** 64149

Unhappy customer