Still waiting to get ADSL line

I have been waiting for an installation that was suppose to happen on the 8th Oct 2015, it was discovered that they need a pole close to my unit. Now there have been three occasions that I had to take time off and Telkom would send a technician to tell me the same story that they will come back, they are going to log a call to put a pole. <br> <br> I see I am joining long queue of complaints.. Looks we not going to get service soon. Anyone if can advise if there is alternative service provide to install the line.