Still waiting on cancellation

Account number ***, Telephone number ***. Have been trying to cancel account since the 2/2/15. See the timeline of my attempts following:<br> <br> 2/2/15: Tried to call Telkom - no response after 1 hour. Sent HelloPeter Report<br> <br> 3/2/15: Emailed request for cancellation to [Email Removed] and [Email Removed]<br> <br> 4/2/15: HelloPeter responded. ***<br> <br> 12/2/15: Sent another HelloPeter report - deleted.<br> <br> 14/2/15: Received another bill. Emailed tocfaxes and hp@ again.<br> <br> 15/2/15: Wentto Telkom Store (Rosebank). Told that I would be called within 72 hours.<br> <br> 19/2/15: Sent HelloPeter feedback. Responded, apologised for delay. REF SM85647. Tweeted @TelkomZA. Received call from ***. Told cancellation would be logged and would take effect from my first request (3 Feb). Told I would receive an SMS with confirmation - no SMS.<br> <br> 14/3/15: Another Telkom bill. Tweeted and Twitter responded saying they would follow up.<br> <br> 25/3/15: SMS - Telkom saddened by choice to cancel DSL line. ***<br> <br> 10/4/15: SMS reminder of account in arrears.<br> <br> 15/4/15: Another bill. DSL line still included (no cancellation as at 25 March?). Tried call 10210 - account suspended so cannot get through