Still waiting on cancellation!

I logged a request in December to have one of my numbers (072******9) cancelled. Telkom seemingly lost this paperwork after being promised (most probably without checking), that I should just wait 21 working days, and it will be cancelled.<br> <br> I followed up on the 5th of February, and was told to re-submit a cancellation form as Telkom has no note of the cancellation. Anyway, I go to your n1 City branch, fill in a cancellation form, and to date still no one from Telkom has made contact.<br> <br> I phoned the call centre and get told that \Telkom only acknowledges this as 11th Feb\" and that I must wait another 21 working days before anyone will get back to me. I spoke to Oscar Nene on 081 180. I have been requesting feedback via social media, email, and even on HelloPeter, only to be promised feedback (latest was on 16 Feb on hello peter), and promised on social media that someone will get back to me. I have requested feedback on 4, 5, 13, 16, 19, 23 Feb, and still no answer.<br> <br> I would like someone with authority to contact me. If not, I will be logging a formal complaint with the relevant Ombudsman and Regulators."