JN
Johan N
1 reviews | Active since Apr 2009
08 Feb 2016, 16:33
Still waiting on a call
I app**** for residential ADSL on the 27th of Jan. I received an SMS on the 27th of Jan that a customer care rep will call me \shortly\"<br> <br> Today is the 8th of Feb, I am STILL waiting for said call."
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Replies (1)
Telkom's replyOfficial
08 Feb 2016, 16:47Hello Komatist,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
From what we have checked there are no pending orders. Perhaps we may ask you to email us your order request with full installation address and contact details using the below reference number.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM198227.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
From what we have checked there are no pending orders. Perhaps we may ask you to email us your order request with full installation address and contact details using the below reference number.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM198227.
Kind Regards
Gadija
Telkom Social Media Team
Telkom's reply08 Feb 2016, 16:47
Official
Hello Komatist,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
From what we have checked there are no pending orders. Perhaps we may ask you to email us your order request with full installation address and contact details using the below reference number.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM198227.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
From what we have checked there are no pending orders. Perhaps we may ask you to email us your order request with full installation address and contact details using the below reference number.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM198227.
Kind Regards
Gadija
Telkom Social Media Team