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Zaheer S

1 reviews | Active since Feb 2014

29 Jan 2016, 12:37

Still waiting for upgrade

Ref no: ***<br> <br> Hi, I have asked for my line speed on my ADSL to change from 2mb to 4mb on the 22nd of Jan.<br> I was told it would take 48 to 72 hours. I have had no response yet. I refuse to pay any pro-rata for the line up until the point of activation. When can I expect my line speed to change?

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Replies (2)
Telkom
Telkom's reply29 Jan 2016, 16:12
Official
Hello Zaheer Gmail,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.
Telkom
Telkom's reply29 Jan 2016, 16:12
Official
Hello Zaheer Gmail,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.