STILL WAITING FOR UNCAPPED LTE INSTALLATION

A FEW WEEKS AGO I ORDERED FOR THE UNCAPPED LTE SERVICE AND I WAS APPROVED. ON THE 2ND OF NOVEMBER I RECEIVED MY ROUTER AND AERIAL AND WAS TOLD TELKOM WOULD CONTACT ME SHORTLY TO GET A TECHNICIAN TO COME INSTALL THE AERIAL. I HAVE CALLED TELKOM A FEW TIMES AND WHEN I AM ABLE TO GET THROUGH IM TOLD SOMEONE WILL FOLLOW UP ON THAT DAY. I HAVE ALREADY BEEN CHARGED THE R599 ON THE 24TH OF OCTOBER AND AS OF TODAY STILL NO INTERNET. IM PAYING FOR A SERVICE I AM NOT USING YET.<br> <br> THANKS<br> <br> CHRIS