LK
Lisa K
1 reviews | Active since Jul 2011
05 Jan 2016, 11:32
Still waiting for the feedback call!!
After waiting 6 weeks to get my phone back & reporting the terrible service received from ALL at Telkom <br> (***), I have yet to receive a single call or mail advising what had happened to my phone!<br> (I resorted to my own \detective work"in tracking down the third party service centre's number & finding out where my phone was.)<br> <br> Luck has it that the phone worked for 2 days & is once again loosing signal which was supposed to be fixed in November! <br> AND AGAIN"
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Telkom's replyOfficial
05 Jan 2016, 12:25Hello lisavk,
Thank you for your post again,
Kindly be advised that we have sent you an email awaiting your reply so that we can further assist.
Your reference number: SM174505
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for your post again,
Kindly be advised that we have sent you an email awaiting your reply so that we can further assist.
Your reference number: SM174505
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Telkom's reply05 Jan 2016, 12:25
Official
Hello lisavk,
Thank you for your post again,
Kindly be advised that we have sent you an email awaiting your reply so that we can further assist.
Your reference number: SM174505
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for your post again,
Kindly be advised that we have sent you an email awaiting your reply so that we can further assist.
Your reference number: SM174505
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team