JH
Jamie H
1 reviews | Active since Jul 2014
04 Mar 2016, 18:07
Still waiting for Telkom to fix my Internet Speed
On Wednesday the 24th Feb I logged a fault on telkoms website requesting them to contact me and look into my slow ADSL line, my last SAIX speed test was 2981 kbps (04/03/2016) on a 10000kbs line/contract. My fault report # is [Support #903746]. On the 1st March a technician sent an email saying they would need to log a fault as he couldn't help. So here i sit waiting patiently for something to happen,
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
04 Mar 2016, 21:15Hello Jamie H,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Telkom's reply04 Mar 2016, 21:15
Official
Hello Jamie H,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team