JP
Jaun P

1 reviews | Active since Mar 2010

26 Aug 2015, 07:11

STILL WAITING FOR TELKOM TO CATCH A WAKE UP

Good day<br> <br> Seeing that the people in your store as well as your so called 'service centre' agents are pathetic and useless, I want to know when I can expect my final bill as I logged a case to cancel my ******* contracts with you on the 8th of August, I am aware Telkom is sly when cancelling contracts and tried to play us the whole notice excuse, however my lines are already on my new service provider and I am actually enjoying a FULL SIGNAL DATA AND SMS USAGE. So I will oversee the fact that your probably still billing me even though I'm not using your pathetic network.<br> <br> What I want to know is when will Telkom wake up and actually tell me what my final amount due is?<br> <br> When we spoke to a guy named Kabelo at your 'service centre' I was told it was going to be an odd R11k now I got the funds but I cannot make a payment because your too useless to advise me.<br> <br> You waste my time and so does your staff.<br> <br> You have my case number SORT IT OUT I want my final bill so i can get rid of this sh*t. Your patehtic Telkom and dont respond to my mails even on your website YOUR USELESS!!!!!!<br> <br> MY FINAL BILL PLS my current bill is my monhtly fee also a waste of money due to ur *** service.

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Replies (1)
Telkom
Telkom's reply26 Aug 2015, 09:02
Official
Hello jaundupre,

Thank you for your post.

As per our telephonic conversation, please be advised that your query has been sent to our Billing Team.

Your reference number is SM138517.

We apologise for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team