Still waiting for Telkom installation

Requisition was made at your Telkom shop in Mafikeng on the 10th of September 2015, whereby staff handed me the phone to make the necessary arrangements for installation of an ADSL line.<br> <br> I was notified that they would sms when they would be able to attend. I received an sms that they would be at the property on the 1st October 2015, but no one arrived.<br> <br> On the 2nd of the October I received an email that they would contact us to make other arrangements, no information was received.<br> <br> Then on the 6th of October 2015, when I arrived home, the technician arrived as well without us being notified. But they attended to the installation. During the installation they realised that the pole is completely unstable and they did not want to continue. The technician then entered a requisition that the pole must be replaced. He notified me that this will take place on the 7th of October 2015.<br> <br> To date, no one has contacted me or have come to replace the pole and install the ADSL line on which I have been waiting for now for 41 Days.<br>