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Annelie D
1 reviews | Active since Sept 2015
15 Sept 2015, 13:55
Still waiting for technician
On Friday 4 September, we reported that our phone line wasn't working, just ringing. A week and a half later, a technician has still not attended to the fault. All they tell us is that it's in the technician's hand.<br> No incoming calls means our business is suffering.<br> Their service takes way too long.
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Telkom's replyOfficial
23 Sept 2015, 08:34Hello anne****,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM148417
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM148417
Regards
Luleka
Telkom Social Media Team
Telkom's reply23 Sept 2015, 08:34
Official
Hello anne****,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM148417
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM148417
Regards
Luleka
Telkom Social Media Team