Still Waiting for ***s to fly!!!
<p>Download Speed: 49440 kbps (6180 KB/sec transfer rate)<br /> Upload Speed: 17094 kbps (2136.8 KB/sec transfer rate)<br /> Latency: 14 ms<br /> Jitter: 4 ms<br /> 2017/01/28, 7:17:37 PM</p> <p>That right there ladies and gentlemen is my latest speed test results on the Telkom LTE network!! I write this because I have been sending requests to have my contract upgraded to Uncapped Wireless Broadband, yet once again I am met with the signature "Dead Silence" of Telkom!! At this point I don't know whether it's a crime to live in KHAYELITSHA, Cape Town because while other areas have been given the opportunity to sign up for this service, I on the other hand am waiting for "***s to Fly" because that is the only time that Telkom will introduce this kind of service IN MY AREA.</p> <p>You denied me ADSL, you denied me Fibre and you are denying me Uncapped Wireless Broadband - WE CAN'T GO ON LIKE THIS!!! That debit that goes off on my account EVERY MONTH, WITHOUT FAIL, proves that my money is just as good as every other Telkom Customer that makes use of your Wireless Broadband Services. Surprise Me, I infinity dare you!!</p> <p> </p> <p>PS. I am still waiting on my other query regarding my not receiving Night Surfer Data on my current contract (dare applies)</p>
To the person who responded to me yesterday.......don't know if you're *********** or have a lack of the Eng language because where in my complaint did I say I am having slow network perfomance issues???? I'm showing you that I have the LTE network and the test proves it and that is why I WANT the LTE Uncapped broadband service!!!! I will keep complaning until someone actually addresses the matter and the longer it drags the higher i will take it as once again it'll prove the lack of customer service Telkom has shown me
To the person who responded to me yesterday.......don't know if you're *********** or have a lack of the Eng language because where in my complaint did I say I am having slow network perfomance issues???? I'm showing you that I have the LTE network and the test proves it and that is why I WANT the LTE Uncapped broadband service!!!! I will keep complaning until someone actually addresses the matter and the longer it drags the higher i will take it as once again it'll prove the lack of customer service Telkom has shown me