STILL WAITING FOR PHONE LINE TO BE REPAIRED

TELKOM IS UTTERLY USELESS! I REPORTED A FAULT ON MY PHONE LINE A WEEK AGO. MY LINE IS STILLLL DEAD! NO FEEDBACK AND NO ONE HAS ATTEMPTED TO PHONE ME BACK EITHER. THE LINE THAT IS OUT OF ORDER IS A MEDICAL LINE AND MY PATIENTS CAN NOT GET THROUGH TO MY PRACTISE! I AM GOING TO HOLD TELKOM RESPOSIBLE FOR LOSS OF INCOME ! WHEN YOU PHONE THE CALL CENTRE YOU HOLD ON FOR HOURS AND NEEDLESS TO SAY NO ONE ANSWERS! PATHETIC SERVICE !!!!!