Still waiting for my refund...

<p>All I have so far is a case number, no phone call or indication as to when I will be refunded. It has been 6 days now since my money was taken, and it's been over two weeks since I first reported the error. Please prioritize cases where money is owed back to people guys, my case is clear cut and straight forward. </p> <p>This has been the most horrific upgrade I have ever experienced. </p>