LR
Lerato R
1 reviews | Active since Aug 2014
27 Mar 2015, 12:09
Still waiting for my phone
I app**** for a telkom contract and everything went fine and my account was billed. I was told by the consultant that the courier company will be in touch with me to let me know when my phone will be delivered. To date I am still waiting for the courier company, I sent an email to online sales but no one contacted me.
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Telkom's replyOfficial
27 Mar 2015, 17:21Hello lira007,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Sales team and feedback will follow.
Your reference is SM99523.
We sincerely apologize for the inconvenience.
Regards,
Sanele Buthelezi
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Sales team and feedback will follow.
Your reference is SM99523.
We sincerely apologize for the inconvenience.
Regards,
Sanele Buthelezi
Telkom Social Media
Telkom's reply27 Mar 2015, 17:21
Official
Hello lira007,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Sales team and feedback will follow.
Your reference is SM99523.
We sincerely apologize for the inconvenience.
Regards,
Sanele Buthelezi
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Sales team and feedback will follow.
Your reference is SM99523.
We sincerely apologize for the inconvenience.
Regards,
Sanele Buthelezi
Telkom Social Media