Still waiting for my line migration

Item: Telkom
Rating: 2
Author: Leeroy K

According to telkom my line has been moved from adsl to analog so mweb can take over the line however it is not possible for mweb to do so and telkom have yet to give a reason. I was not given a reference number nor has telkom gotten back to mweb with an answer despite their constant requests.

Helpful (0)

Replies (1)

Telkom's replyOfficial

24 Aug 2015, 00:28

Hello Lksuperstar,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Department , feedback will be provided.

Your reference number is SM137538

We apologize for any inconvenience caused.

Regards,
Eric
Telkom Social Media Team
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Telkom's reply24 Aug 2015, 00:28

Official