JP
Johannes P
1 reviews | Active since Nov 2015
07 Nov 2015, 13:21
Still waiting for my device.
05 Oct 2015 I went to this Telkom mobile shop to upgrade my contract. They then did not have stock at that time and said it will be here in less than a week. It's 07 Nov 2015 and still no device. 33 Days to get a device??? How is this even possible!! I'm fed up really and all they say at this shop is sorry we didn't get stock. I Went to other mobile companies just to hear if they have trouble getting the specific the device and they said no not at all they have stock !! How can one person wait 33 days for his device after signing the contract of upgrading? Best of all my Current contract lapsed on 1Nov 2015. This is the most pathetic thing I have ever encountered.
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Telkom's replyOfficial
07 Nov 2015, 16:07Hello stevo54321,
We do value your business.
Be advised that our sales team will make contact and retain you as Telkom client by helping you choose the best deal and deliver it to your door step.
Apologies for your experience.
Your reference: SM165394.
Regards,
Boitumelo
Telkom Social Media Team
We do value your business.
Be advised that our sales team will make contact and retain you as Telkom client by helping you choose the best deal and deliver it to your door step.
Apologies for your experience.
Your reference: SM165394.
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply07 Nov 2015, 16:07
Official
Hello stevo54321,
We do value your business.
Be advised that our sales team will make contact and retain you as Telkom client by helping you choose the best deal and deliver it to your door step.
Apologies for your experience.
Your reference: SM165394.
Regards,
Boitumelo
Telkom Social Media Team
We do value your business.
Be advised that our sales team will make contact and retain you as Telkom client by helping you choose the best deal and deliver it to your door step.
Apologies for your experience.
Your reference: SM165394.
Regards,
Boitumelo
Telkom Social Media Team