STILL WAITING FOR MARCH DEAL!!!

I ordered a router, Samsung J1 and Haiwei tablet for r299 2nd week of March from the online service that Telkom offers. They debited my account on 1-4-2016 with R299, but No communication till last week after i had to phone numerous times to follow up as no one phones you back. When i phoned them Friday they had stock but could not tell me when i will get my goods. When i contacted them this morning, as the agent put me on hold i got a sms telling me they delivering today. when courier came about an hour ago i only got the Router. i contacted them back only to find out that there is again no stock. I requested to speak to a manager or supervisor, but was told that they all in a meeting ...AS ALWAYS.....someone was going to contact be back by the name of ANITA DLAMINI......still waiting!!!!! i took out this deal as gifts for my children whos birthdays are on saturday 23 APRIL and Monday 25 APRIL.....It wont serve a purposes afterwards. how can a huge reputable company like Telkom give such bad service....THIS IS UNACCEPTABLE...I WANT THIS TO BE SORTED BEFORE FRIDAY....