Still waiting for LTE

Hi there,<br> I reported this to you 3 weeks ago, you responded by sending me the name of an individual at Telkom to contact and supp**** me with a reference number.<br> The gentleman in question was extremely helpful, however as he is not directly involved with the service side of Telkom couldn't actually do much to assist me. The reference number you supp**** me with is recognised by NO ONE at Telkom. They say it isn't one of their reference numbers.<br> Since then I have made numerous calls, I have been supp**** with a reference number (***7) have been hung up on, promised call backs which never happened, and STILL I wait, no closer to knowing what the hell is going on. I was informed by Telkom that there is a 72 hour period between the incident being reported, and then being sorted out. Fat chance.<br> I am totally at a lost end and have NO idea what to do next.