Still waiting for line to be fixed

This is about the Openserve section that is part of Telkom. I logged my fault on the 19 Dec and am still waiting for a techie to come have a look at why my line stopped working.

As I explained to them, I work at home and through the festive season, so being without my fibre connection, is a massive train smash as I am not only losing clients, but income as well.

I am greatly disappointed this time around with the service.