Still waiting for line activation

I received my handset on Tuesday the 15th. (I had bought it over the phone after a consultant contacted me when i left my details on the website). This is after my account has been debited and i have not received any notification or confirmation for my contract or anything. I called the 081180 number to activate and they said it would be done i24hrs later. Needless to say, 3 days later my line has not been activated. I have been on the phone for the past 3 days speaking with talk direct and mobile talk consultants who all say they cannot find me on the system. This is getting ridiculous coz i have 7days to return the phone should it be defective,but how do i do that when the phone has not been activated in 3days? I am tired of calling and no one knowing what to do or sending me where to. <br> <br> I leave the country soon and will be forced to return the phone, and if you guys have a problem taking it back i have no issues letting my legal team handle it. Because it makes no sense whatsoever.<br> I demand that my line be activated immediately or that this phone be picked up via courier. This is utterly disgusting service from your side.<br> <br>