NP
Nolan P

1 reviews | Active since Jan 2017

04 Jan 2017, 11:19

Still waiting for installation!

<p>I purchased an LTE wifi from Telkom and part of the agreement is that they setup the external antenna. It has now been 3 months and nothing has been done but I STILL have to pay them each month for wifi that I cannot use.</p> <p> </p> <p>What a *******!</p>

0
Replies (2)
Telkom
Telkom's reply05 Jan 2017, 09:08
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to ou Technical Team, feedback will be provided.

Your reference number is ***5.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

NP
Nolan P's update07 Feb 2017, 14:22
Reviewer Update

So Busi...what is your excuse now??

Still no assistance from your team.

Consider refunding me for the last 5 months to make up for this shambles and me not recieving the installation of my wifi.