Still waiting for Installation

<p>Hi Launa,</p> <p> </p> <p>Leaving an automated response does not make anyone feel any better if there has not been any progress on the matter at hand. I have downgraded your star status for this reason, as no one has even tried making contact with me, explaining the situation. I would appreciate it if someone would contact me with regards to my request.</p> <p> </p> <p>Regards,</p> <p>Ruben Oberholzer</p>