MF
Mokkie F
1 reviews | Active since Dec 2015
06 Jan 2016, 14:05
Still waiting for installation
In October 2015 I app**** for an telkom line installation,they never did the installation,in Dec I again tried to get hold of them as they never answer the phone,finally I got hold of Varuna, who said that the order was cancelled because \they were not able to reach me"(order no: ***A).Thus I made another order on 21 Dec"
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Telkom's replyOfficial
06 Jan 2016, 16:00Hello Mokkie222,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM182098.
Regards,
Joshua
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM182098.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply06 Jan 2016, 16:00
Official
Hello Mokkie222,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM182098.
Regards,
Joshua
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM182098.
Regards,
Joshua
Telkom Social Media Team