Still waiting for installation

Item: Telkom
Rating: 1
Author: Hughen C

We upgraded our contract with them and moving from mobile to household there services is Terrible we still waiting for a installation date 1st premium went off already When we call the number there call center has given us no one answers. They claim on TV they the best network to be with however customer service is terrible. #feelingfedup

Helpful (0)

Replies (2)

Telkom's replyOfficial

28 Nov 2017, 09:39

Good Day

Thank you for making contact with us,

We have logged your request for assistance, Your social media reference number: AI***

Please accept our apologies for the inconvenience caused,

Regards

Telkom Social Media Team

Bronwyn

Best regards,

Telkom's reply28 Nov 2017, 09:39

Official

Good Day

Thank you for making contact with us,

We have logged your request for assistance, Your social media reference number: AI***

Please accept our apologies for the inconvenience caused,

Regards

Telkom Social Media Team

Bronwyn

Best regards,

Hughen C's updateReviewer Update

28 Nov 2017, 10:48

So when will this be sorted out a sorry does not install your services

Hughen C's update28 Nov 2017, 10:48

Reviewer Update

So when will this be sorted out a sorry does not install your services