Still waiting for form

I have cancelled my subscription with Telkom via email at the end of January 2016. I received an email back saying an agent will be in contact with me within 24-48 hours to complete the cancellation form which I need to return ASAP. To date no one has contacted me. I have asked, begged, pleaded, shouted all over Telkom platforms including social media and I always receive the same response. 'An agent will investigate and provide feedback soon'. I never get feedback and only receive more and more **** promises. Now I have received my bill for this month which includes service until 11 March 2016 (my usual billing period). Obviously my request to cancel services has fallen on deaf ears and they are going to try and make me pay for services that I have cancelled. <br> <br> Telkom, let me yet again clearly and uncategorically state, I am NOT paying for services past 29 February 2016. I gave my one month's written notice and if you choose to ignore me then I will see you in court in front of a judge. I am no longer living at the premises where the service was activated hence me cancelling. Get your dept sorted out and cancel my services!!!