Still Waiting for DSL Activation

After struggling to get into contact with Telkom we managed to make a booking for ADSL activation on the 21st of June at the Somerset Mall Telkom Direct store. The initial activation date given was 7 July, but after talking to the Twitter support guys we got an earlier date of 2nd July. <br> <br> The 2nd July came and went and nothing from Telkom. According to the online system our order number also does not exist. We paid the deposit, paid our monthly fee for the line and monthly fee for the actual adsl. At this rate we'll have paid for a whole month for absolutely nothing, never mind the month that no work can be done from home. <br> <br> Would be great if someone can sort this out ASAP or just refund the money so we can go somewhere else.