1 reviews | Active since Feb 2016
Still waiting for connectivity in my area
Upon moving in to a new house in Rynfield in Jan 2015 just off Pretoria road I app**** for adsl with your nearest branch (Lakeside mall) everything went well with the application and to my disbelief they almost stuck to the 2 weeks for the installation period (a few days over that which I cant complain about). However I was advised that there is one pole missing and the adsl cable cannot stretch that far but this was something fixable. After a month of waiting I went back to the branch to find out what was happening and was advised that the pole/cable was ****** in the past and would not be replaced again and should go for wireless instead, we are not in your coverage area so wireless is not an option. It has now been a year and I attempted to apply for Adsl again (Feb 2016) hoping for something different but to my dismay was told that they still wont put the pole up but to hope after the end of Feb that my area is one of the fibre optic areas. If I cannot get adsl what is the chances of getting fibre optic?? Houses less than 100m away have adsl in the same enclosed area but I cannot. I just want internet(Pref adsl) and I have Many neighbours who will also sign up. Help please??
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196597
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196597
Regards
Luleka
Telkom Social Media Team
