Still waiting for cancellation

<p>I put in a cancellation over 5 times already. They managed to cancel 1 of my contracts but other contracts are still running. Now i get yet another call from the upgrade department to ask me to upgrade the contract. When i say that this thing was supposed to have been cancelled a long time ago, they just say they not the right department.</p> <p>Clearly my contract hasnt been cancelled if the upgrades department is still calling me for this and im still paying for something i tried cancelling more than once. This is not the first time this is happening. Telkom is completely useless when it comes time to cancel your contracts</p>