Still Waiting for Assistance from Telkom

<p>Why do Telkom keep responding to my reviews logged and still no solution. My line is still suspended for services that I have cancelled Nov 2016 and that I am still being billed for. I am still handed over to a debt collector company for money that I do not owe to Telkom becouse I have cancelled these services. Telkom still bills me and now they bill me for my line that is suspended for a month already??? And I am still being billed for these services that I have cancelled in Nov 2016???? The only services I requested in Jan 2017 was a line that needed to be moved to a holding pool as I use a different provider, which were done but I got billed for this incorrectly as well from Jan 2017??? And then I get this SMS - "Dear Valued customer, the request to move ********** 084 to the Holding pool cannot be processed as your account is suspended.Kindly contact 10210. Regards.Telkom". So I am completly lost for words for this extreamly bad service that I keep on getting. And still with all these complaints I logged - Telkom responds each time that this will be resolved but they do nothing. </p>