SH
Shannon-Leigh Hodgson

1 reviews | Active since Sept 2015

14 Sept 2015, 10:19

Still waiting for assistance

I complained about Telkom's overall lack of service via Facebook and HelloPeter. No one has yet to help me since - of course I received promises on this platform and on Facebook and nothing has been forthcoming. <br> <br> The most annoying thing is, I was enjoying time with my family this Sunday and Telkom decides to call me on a SUNDAY MORNING. So Telkom elects not to help me when I ask and then someone calls me when I am relaxing with family on a Sunday. I told the person that I refuse to do business on a Sunday and he must call me on Monday. SHOCKING!!!!1 <br> <br> I am sick and tired of Telkom's lack of sense of urgency in my matter. I am held hostage by the utter lack of professional service. <br> <br> Why wont anyone help me. I have been endeavouring to get help from Telkom since the beginning of August and I have since been complaining for over two weeks. <br> <br> Im really unhappy

0
Replies (1)
Telkom
Telkom's reply14 Sept 2015, 10:57
Official
Hello SHodgson,

Thank you for making contact with us again.

This response serves as confirmation that your query has been received and we will contact you soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM143990

Regards
Luleka
Telkom Social Media Team